Форум команды \"Русские Оверы\"

Hello,

I have changed the information in the system to what you have provided. Instead of receiving 2 TWIN2X2048-8888C4DF I changed it to receiving 1 TWIN2X2048-8888C4DF. Thanks



RMA Support


46221 Landing Parkway
Fremont, CA 94538
Office: 888-222-4346
Fax: 510.743.1188
Home Page: www.corsairmemory.com

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From: Vadim Nazarov
Sent: Wednesday, June 27, 2007 10:37 PM
To: RMA Service
Subject: Re: RMA package



Hi,

I am trying to have information about my USD 700+ investment. Of course I mean 1 set (2 sticks) of 8888C4DF.

According to courier (www.tnt.com) the package was received by Corsair on June 20, 2007.

I am asking you to provide me with

1) Was 1 set (2 STICKS) replaced.

2) Was new set sent back to me

3) If it was sent, please provide me with courier company name and AWB (Shipment Air Waybill) so I could track the shipment at the courier website.

Thats all I want to know.

Thank you,



Vadim Nazarov



----- Original Message -----

From: RMA Service

To: 'Vadim Nazarov'

Sent: Wednesday, June 27, 2007 8:31 PM

Subject: RE: RMA package



Hello,

Are you trying to receive 2 sets of TWIN2X2048-8888C4DF ( equals 4 sticks)?



RMA Support


46221 Landing Parkway
Fremont, CA 94538
Office: 888-222-4346
Fax: 510.743.1188
Home Page: www.corsairmemory.com

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From: Vadim Nazarov
Sent: Tuesday, June 26, 2007 10:31 PM
To: RMA Service
Cc: nazarovv@mtu-net.ru
Subject: Re: RMA package



Dear support team,

My RMA No 1010518.

Would you be so kind to provide me with the status of it?

Received, replaced, shipped?

If so, I will be grateful, if you would provide me with the courier name and tracking number.



Thank you in advance,



Vadim Nazarov
Deputy Managing Director
SanaClis service Ltd.

----- Original Message -----

From: RMA Service

To: 'Vadim Nazarov'

Sent: Tuesday, June 12, 2007 1:09 AM

Subject: RE: RMA package



Full retail box is not needed. Thanks



RMA Support


46221 Landing Parkway
Fremont, CA 94538
Office: 888-222-4346
Fax: 510.743.1188
Home Page: www.corsairmemory.com

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From: Vadim Nazarov [mailto:]
Sent: Friday, June 08, 2007 12:59 AM
To: rma@corsairmemory.com
Subject: RMA package

Dear Corsair staff,

I have received an RMA No and will sent memory for you soon.

I have a question, should I sent the full retail package (box, fan, docs etc) or just memory sticks in padded envelope?

Thank you in advance,

Regards,



Vadim Nazarov
Deputy Managing Director
SanaClis service Ltd.

Они отправили или нет?

Правда есть один момент - RMA номер валиден 7 дней.....

Обычно через неделю становится известно

Hi,
Thats great you have changed to receiving 1 TWIN2X2048-8888C4DF.
I need to know, WHEN I WILL RECEIVE THEM BACK?
UPS TRACKING NUMBER WILL BE ENOUGH.
Thank you,

Что-то я не вижу новостей

----- Original Message -----
From: Carlos Pascual
To: xxx@xxx.RU
Sent: Wednesday, July 11, 2007 3:31 AM
Subject: RMA#1010518


Hello VADIM,

I have looked into your RMA# and found that we have not yet received your package. Do you have a tracking # that could maybe help us track the package? Please also let me know how many TWIN2X2048-8888C4DF you are returning. Sorry for the delay.



Carlos,Pascual

RMA Support



Corsair Memory Inc.

Of course I mean 1 set (2 sticks) of 8888C4DF.

Two weeks more and only one e-mail, wondering for tracking number and how many sets or sticks I am trying to receive.
Such "warranty" is a shame.

I am sorry but as I said you should call them at 510-657-8747 and Dial "0" and they will help you.
I did send them another message but you should call them as I asked before.

Hello,
I could not find the part. I will have my supervisor assist you in solving this situation. Thanks
Carlos,Pascual
RMA Support
Corsair Memory Inc.

Hello,
I have scheduled the part to be shipped out to you. We currently don’t have that part in stock and we will have it sent out to you once we do. Thanks
Carlos,Pascual
RMA Support
Corsair Memory Inc.

Hi Vadim,
I have already put in an order to send you the replacements as soon as they are available. I apologize for the delay in you RMA, Please let me now if you have any further requests.
Regards,
Hussain Karmally
RMA Support Supervisor

такое ощущение что там сидит китает с невнятным знанием английского языка

Carlos,Pascual
RMA Support
Corsair Memory Inc.
Hussain Karmally
RMA Support Supervisor